Frequently asked questions

Before sending us a message, please take a moment to review our FAQ, where you may find quick answers to common questions. If you still need assistance, feel free to contact us and we’ll be happy to help.

Although that is a dumb question, We will still dignify it with an answer.

Lorynt is a duly registered business entity with the Corporate Affairs Commission (CAC) of Nigeria under Registration Number 9070319. 

You may independently verify our registration details through the Corporate Affairs Commission (CAC) Public Search Portal by searching with our business name or registration number:

CAC Public Search Portal

The portal enables members of the public to verify the registration status and basic details of registered business entities in Nigeria.

CAC Certificate

Zero! All deliveries from Lorynt is 100% free. However special arrangements like payment on delivery and expedited deliveries (24hrs-48hrs) outside Lagos attracts additional fees.

  • Delivery for virtual goods that do not require shipping is instant upon successful payment confirmation.
  • For items shipped within Nigeria, delivery typically takes between 2 to 9 working days, depending on the destination.
  • For items shipped from the United States, China, or the United Kingdom, delivery timelines range between 7 to 17 days through courier services such as DHL, FedEx, or Aramex.

Lagos State

You can physically pick up your order from either of the following locations:

  • Abule Ado Bus Stop, along Lagos–Badagry Expressway, Lagos State
  • 57 Marina, UBA House, Lagos State

Alternatively, you may send your own dispatch rider to pick up the order and make payment after confirming the items and verifying the pictures sent to you.

Partial payment on delivery is also available. In this case, you will be required to pay 3,000 for the delivery fee upfront and complete the balance payment before the dispatch rider releases the goods.

Other States

  • You are required to make full payment, after which your order will be dispatched through Jumia Delivery Services or EMS Speedpost. A tracking link will be provided to enable you monitor the package until delivery. Please note that delivery timelines range from 2 to 9 working days, depending on your location.
  • For Cash on Delivery arrangements, a commitment fee is required before dispatch. The item will be sent through Jumia Delivery Logistics, and collection can only be made after the outstanding balance has been fully paid to their agent before collection.

Our payments are processed using Paystack. The accepted cards are VISA, Mastercard, and Verve. Transfers using your bank app is also accepted when you select the corresponding payment method.

Some products on our website may be marked as “Backorder” when they are temporarily out of stock rather than being disabled. These items can still be sourced and fulfilled through our dropshipping network. Products that we do not normally keep in stock are clearly labelled “Preorder Only”, while items that can be ordered when temporarily unavailable are marked “Preorder Available”. This ensures you can still purchase eligible products even when they are not immediately in stock.

Estimated delivery timelines for Preorder items range from 7 to 17 working days, depending on product availability and supplier processing times. We will keep you informed of any significant updates or delays to your order..

Yes, a full refund will be processed immediately if the product request has not yet been placed before you decide to cancel your order.

However, if the product has already been requested or processed before the refund request is made, the refund can only be completed after the product has been resold.

Shopping on Lorynt is 100% safe and your data is protected.